I understand that sometimes it may be necessary to reschedule or cancel a booking, 

Because it is difficult to fill a cancelled appointment without sufficient notice, appointments cancelled without 24 hours' notice and missed appointments will be charged.

Clients cancelling with less than 24 hours' notice will be required to pay 50% of treatment costs.
On the day cancellations or no-shows will incur 100% of the treatment costs. 
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